Go to the City of Crystal’s website at www.crystalmn.gov and click on ‘Pay Utility Bill”. Click Register at the top of the page or “Register Now” to set up your personal account. Enter your 10 digit account number and 8 digit customer number. Enter and confirm your Email address and your password. Enter the Secure Code and click on “Complete Registration." Your registration will be processed immediately.

You may begin making online payments the same time that you register. Click “Proceed to Checkout." Choose your method of payment and the amount of your payment. Click on “Continue to Payment Information." Fill in how you would like to pay, your email address and click “Continue to Review Payment." If information is correct, select “Process Payment." If you want to make changes click on “Review Payment." Your confirmation will appear on the screen.

When you sign in again, use the “Sign In” at the top of the screen, enter your email address and your Invoice Cloud password then enter the “Secure Code” and click “Sign In." In “Your Account at a glance” you can update information, select AutoPay, eBILLS or Pay by Text. View payments you have scheduled and payment history. Check out “My Account” where you can select open invoices to pay and “My Profile” at the top of the screen for other options that registered customers have.