The city manager and administration department oversee the implementation of the city council's policies and decisions. The administration department is responsible for human resources, safety, elections, licensing, data practices, records, information technology, recycling and communication.
The administration department works under the direction of the city manager, Adam R. Bell. Bell manages the functions of all city departments and facilitates the city's management team. This team carries out council directives and oversees the delivery of public service delivery. He is also responsible for coordinating the activities of the city attorney's office.
Administrative staff coordinate personnel services for city employees including recruitment, compensation, employee relations, safety and other human resource activities.
Administrative staff are responsible for publishing and distributing the Crystal Connection City Newsletter and other publications and managing the city's website as a primary communication resource. Staff also manage the city's Records Management Programs and assists with requests for public information.